Hospital Management System (HMIS)
HMIS to help healthcare organizations manage patient data, appointments, billing, and reporting.
WHAT IT IS
A Hospital Management Information System (HMIS) centralizes clinical, operational, and administrative workflows across OPD, IPD, pharmacy, lab, and radiology—giving clinicians real-time access to accurate patient data, reducing errors, and accelerating care from registration to discharge.
WHO IT’S FOR
Private and public hospitals, clinics, and specialist centers that need coordinated patient journeys, faster turnaround times, transparent billing, and auditable records across departments.
KEY MODULES & CAPABILITIES
- Patient Registration & EMR/EHR: Unified demographics, encounters, allergies, vitals, charts, and documentation.
- Appointments & Scheduling: Multi-clinic calendars, queueing, no-show handling, and automated reminders.
- Inpatient & Bed Management: Admissions, transfers, discharges (ADT), bed/ward occupancy, and care plans.
- Pharmacy & e-Prescriptions: Doctor orders, formulary, interactions, dispensing, stock levels, and pricing.
- Laboratory & Radiology: Orders, sample tracking, results validation, DICOM image links, and clinician views.
- Billing, Insurance & Claims: Tariffs, packages, deposits, pre-auth, claims submission, and reconciliation.
- Inventory & Procurement: Stock control, expiries, purchase orders, GRNs, vendors, and cost centers.
- Nursing, OT & Procedures: Care tasks, medication administration records (eMAR), theatre scheduling, notes.
- Reporting & Analytics: Census, ALOS, TATs, revenue, denial trends, clinical KPIs, and regulatory reports.
INTEGRATIONS
- Standards & Devices: HL7/FHIR, DICOM/PACS, LIS/RIS, vitals monitors, lab analyzers (via middleware).
- Business Systems: Finance/ERP/GL, identity/SSO, SMS/email gateways, payment rails as applicable.
SECURITY & COMPLIANCE
- Role-based access with least privilege; audit trails for views/edits/exports.
- Encryption in transit/at rest; backup/DR; configurable retention policies.
- Alignment to local health privacy laws and hospital accreditation requirements.
IMPLEMENTATION APPROACH
- Discovery & Blueprint: Map departments, forms, tariffs, insurance flows, and reporting.
- Configuration: Users/roles, locations, beds, order sets, templates, prices, and claim rules.
- Data Migration: Patients, payors, items, and historical encounters where feasible.
- Integrations: PACS/LIS/ERP/IDP; message routing and device connectivity.
- UAT & Training: Clinicians, nursing, pharmacy, billing; refine workflows and checks.
- Go-Live & Hypercare: Phased rollout, stabilization, and performance tuning.
SUCCESS METRICS
- OPD/IPD Turnaround Time and Appointment No-Show Rate
- Medication Error Rate and Lab/Radiology TAT
- Bed Occupancy, ALOS, and Theatre Utilization
- Claim Denial Rate and Days in A/R
- Documentation Completeness and Audit Findings
